About leovegas
About LeoVegas
Who we are
LeoVegas CZ s.r.o., IČO 09183421, DIČ CZ09183421, is headquartered at Václavské náměstí 802/56, 110 00 Praha 1. Established in 2012, our company has consistently grown to become a prominent player in the Czech online casino market. We have built a reputation for delivering a high-quality gaming experience to our users, focusing on innovation and customer satisfaction. Over the years, we have expanded our offerings to include a wide range of casino games, making us a preferred choice for many players in the region.
Licence and regulation
LeoVegas operates under the basic permit no. MFČR-CZ-2024-LV issued by the Ministry of Finance of the Czech Republic (Ministerstvo financí ČR) on 1 March 2024. This licence is valid and allows us to offer a variety of games, including slots, table games, and live casino options. For more details, please visit the MF ČR permits register.
Our values
At LeoVegas, we prioritise security, ensuring our platform is safe for all users. We are committed to fair play, providing games that are transparent and equitable. Our dedication to responsible gaming is unwavering, as we aim to create a balanced and enjoyable environment for our players.
Leadership and key people
Our CEO, Jan Novák, brings over 15 years of experience in the gaming industry. He has been instrumental in steering the company towards success. Our Compliance Officer, Petra Svobodová, ensures all operations adhere to legal standards. Karel Dvořák, our Data Protection Officer, manages our GDPR compliance, reachable at dpo@leovegas-bonus.cz. Our AML Officer, Hana Malá, oversees anti-money laundering protocols. Connect with them on LinkedIn for more insights into their professional backgrounds.
Certifications and audits
LeoVegas is certified by leading agencies such as iTech Labs, ensuring our Random Number Generator (RNG) is fair and unbiased. We also adhere to ISO 27001 standards, reflecting our commitment to information security.
Game providers
We partner with renowned game providers including NetEnt, Pragmatic Play, Kajot, Apollo Games, and Endorphina. These collaborations allow us to offer a diverse and engaging gaming portfolio.
Our commitment to responsible gaming
We are dedicated to promoting responsible gaming. For more information, please visit our Responsible Gaming page.
Contacts
24/7 customer support
For assistance, reach us via live chat, email at info@leovegas-bonus.cz, or call us at +420 296 555 444.
Responsible Gaming
Email: rg@leovegas-bonus.cz
GDPR / DPO
Email: dpo@leovegas-bonus.cz
AML / Compliance
Email: aml@leovegas-bonus.cz
Complaints
Email: complaints@leovegas-bonus.cz
Press and media
For press inquiries, please contact our media team at the support email provided above.
Billing details
LeoVegas CZ s.r.o., IČO 09183421, DIČ CZ09183421, is registered at Václavské náměstí 802/56, 110 00 Praha 1. Our banking details and Commercial Register entry can be provided upon request.
Out-of-court dispute resolution
For out-of-court dispute resolution, you may contact the Czech Trade Inspection Authority (Česká obchodní inspekce - ČOI) for assistance.